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Wales Millenium Centre

 

Bullying and Harrassment

Objective:

Bullying at work has been described as a cancer, spreading its tentacles across offices throughout the country. Every member of every workforce needs to work together to ensure our lives and those of others cannot be ruined by bullies.  This course offers delegates the opportunity to understand the insidious way in which bullies operate and looks at strategies to identify them and the situations where harassment is taking place.

Contents:

  • What is workplace bullying and harassment?
  • Acceptable and unacceptable forms of behaviour
  • Why does it happen and what can be done about it?
  • The legal definitions of bullying & harassment, (& your statutory rights)
  • Effects on business - the shocking facts and figures
  • How to recognise bullying – the many forms that it can take and the two-phase process of control!
  • Policies and procedures that really work - how to deal with issues of bullying with impartiality and tact
  • Developing a formal bullying and harassment policy
  • Raising awareness in the workplace
  • Keeping the workplace free of bullying and harassment

Who Should Attend:

  • All those with responsibility for the well being of others within the workplace
  • Managers and HR professionals

Duration:  1 Day

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