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Coaching & Mentoring
Overall Aim:
At the end of the session delegates will be able to:
- Identify the necessary attributes of a coach and mentor
- Develop their communication skills to maximise opportunities
- Run an effective coaching and mentoring session
- Use constructive feedback and use a range of tools / techniques to aid the learning process
Contents:
- Agenda, objectives and ground rules
- The How, Why & When of Coaching and Mentoring
- The personal attributes of a Coach / Mentor
- The roles and responsibilities of a coach / Mentor
- Comparisons of Manager v Coach / Mentor
- Behaviour and conflict
- Constructive feedback
- Reward and recognition
- Creating an action plan
- Sensory systems
- Personal skills scan
- Pairs exercise
- Role-play with critique and discussion
- Action planning to take skills to the work place
This course is suitable for:
This course provides an opportunity for managers to develop a portfolio of mentoring and coaching skills.
Duration: 1 Day
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