Coaching and Mentoring

Course Aims:

At the end of the session delegates will be able to:

• Identify the necessary attributes of a coach and mentor
• Develop their communication skills to maximise opportunities
• Run an effective coaching and mentoring session
• Use constructive feedback and use a range of tools / techniques to aid the learning process

Course Overview:

The course will cover the following:

• Agenda, objectives and ground rules
• The How, Why & When of Coaching and Mentoring
• The personal attributes of a Coach / Mentor
• The roles and responsibilities of a coach / Mentor
• Comparisons of Manager v Coach / Mentor
• Behaviour and conflict
• Constructive feedback
• Reward and recognition
• Creating an action plan
• Sensory systems
• Personal skills scan
• Pairs exercise
• Role-play with critique and discussion
• Action planning to take skills to the work place

Course Suitable for:
This course provides an opportunity for managers to develop a portfolio of mentoring and coaching skills.

Duration:

1 Day - Click here to see our course calendar.