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UNIT 1 (1GEN1) |
Maintain a safe and secure working environment |
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UNIT 2 (2GEN2) |
Customer care skills |
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UNIT 3 (1GEN2) |
Maintain and deal with payments |
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UNIT 4 (2GEN1) |
Create and maintain effective working relationships (ALB2/4) |
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Group A - Optional Units (choose three) |
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UNIT 5 (2FDS8) |
Prepare the bar area and serve draught drinks |
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UNIT 6 (2FDS9) |
Prepare the bar area and serve drinks by free pouring or optics |
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UNIT 7 (2FDS10) |
Prepare the bar area and serve bottled drinks |
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UNIT 8 (2FDS17) |
Prepare the service area and serve soft drinks |
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Group B - Optional Units (choose three) |
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UNIT 9 (2FDS3) |
Prepare and serve bottled wines |
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UNIT 10 (2FDS6) |
Receive and store stock |
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UNIT 11 (2FDS7) |
Maintain cellars and kegs |
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UNIT 12 (2FDS12) |
Prepare and serve cocktails |
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UNIT 13 (2FDS13) |
Store, prepare and maintain cask conditioned beers |
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UNIT 14 (2FDS4) |
Provide a carvery/buffet service |
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UNIT 15 (2FDS11) |
Provide a table drink service |
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UNIT 16 (1FDS2) |
Provide a table/tray service |
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UNIT 17 (2FDS15) |
Prepare and serve hot drinks |
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UNIT 18 (2FDS18) |
Maintain drink dispense lines |